Recently a customer called us after booking his job with another locksmith he found in the yellow pages, he found us at the top of the yellow pages but ended up calling someone else. He booked the job, and waited for the locksmith to arrive. 45 minutes later the locksmith called the customer back and said he couldn't make it and he should call someone else!
So when the customer called us and told us what happened we asked, why didn't you call us 1st? He said he thought we would be too busy as we were at the top of the listing!
Moral of the story......call us 1st, we are available 24/7, we answer the phone, we advertise our pricing on our website, so you know exactly what you are up for and if we say we are on our way, we are!
Sheehan 24 Hour Emergency Locksmiths, Perth Merto, North & South of the river.
1 comment:
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